How this website handles your information.

The short version

This website collects only what you choose to send us through its two forms. We use it to reply to you and for nothing else. We do not sell or share it, and the site does not use advertising or analytics tracking.

Please do not send health information through this website. The forms are not a secure channel for medical details. Tell us about your health by phone or in person.

This policy and your health records

This policy covers this website only. Health information you give us as a patient — in the office, on intake paperwork, or during care — is protected under HIPAA and described in our separate Notice of Privacy Practices, which you can ask for at the front desk.

What we collect

Appointment requests (on the Contact page): your name, phone number, whether you are a new or returning patient, and optionally your email address, the best time to reach you, and a short note.

Book requests (on the Back Pain Book page): your name and email address.

When you submit either form, the site also records the date and time, the page you sent it from, and technical details such as your IP address and browser type. This helps us spot spam.

If you only browse the site and do not fill in a form, we do not collect your name or contact details.

How we use it

• To call or email you back about an appointment request
• To email you the book you requested, and to follow up about it
• To keep the forms working and free of spam

We do not sell, rent or trade your information, and we do not use it for advertising.

Where it goes

Form submissions are stored in this website’s database and a copy is emailed to the practice inbox. The companies that make that possible handle your information on our behalf:

• Our web host, which stores the website and its database
• Google, which provides the practice email account
• Cloudflare, which protects the website and helps it load quickly

We may also disclose information if the law requires it.

Things other companies load on this site

• Fonts come from Google Fonts. Your browser requests them from Google, which receives your IP address.
• The video on the home page is hosted by YouTube in privacy-enhanced mode. YouTube does not set tracking cookies until you press play; once you do, YouTube’s own privacy policy applies.
• Links to Google Maps and other websites take you to sites with their own privacy policies.

Cookies

The site does not use advertising or analytics cookies. Cloudflare may set a small cookie to protect the site from abuse, and YouTube may set cookies if you play the video.

How long we keep it

We keep form submissions only as long as we need them to respond to you and run the practice. If you become a patient, your patient records are kept separately, as the law requires.

Your choices

You can ask us what information you have sent through this website, ask us to correct it, or ask us to delete it. Call or email us using the details below.

Children

This website is not directed to children under 13, and we do not knowingly collect information from them through it. A parent or guardian should contact us on a child’s behalf.

Changes to this policy

If we change how the website handles information, we will update this page and the date at the top.

Contact us

Advanced Chiropractic & Spinal Rehab
4549 Catclaw Drive, Abilene, TX 79606
(325) 695-9355
[email protected]